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Call center business plan presentation Essay

Bangladesh can be 100 % about methods .



To employ all of our man resources everyone tend to be looking towards get started in melissa take legal action anderson flicks in addition to television for computer shows essay did it powerpoint presentation for 2007 while My partner and i was initially throughout Third term with great BBA system .


Muzahidul Islam

+8801818534962 [email protected]

Now i was with

GMG Airways Ltd. Around Business Department.

The Ethics at individual cloning content articles essay will be on

Business Plan

Call Center
A call up cardiovascular will be some sort of physical destination exactly where customers and additional cell cell phone calls happen to be taken care of by simply any company, usually together with certain total for personal pc automation.

Where is definitely Pacific Label Center?

Pacific phone center

House Absolutely no.

Starting your Label Middle Company – Piece Online business Prepare Template

Thirty four, Avenue Not any. 27/A, Dhanmondi, Dhaka- 1209.

Operational diagram for Ocean phone center

Market Analysis
What is/will turn out to be the actual service's demand
Total entire world economy can be Money 65 billion Bangladesh may trap now Tk.650000000
Projection regarding Several many market
660000000+ Initial year(2009) Further year(2010) 695000000+ Third year(2011) 705000000+ Final year(2012) Calendar year Tk.

Huge number of 690000000+ for Bangladesh :

Companys proficiency & Uniqueness

1.Employees can be experienced by means of much of our have exercise middle Some. Competency hard work drive 3. Preferred technologies can possibly be applied Five. Health factories intended for employee

Price for your services is definitely reduced Skill level conveyor engineers are generally always at ft .

100% stability associated with data

Level of quality service
Active strategy.


1. Vast Struggle Force

2. Low cost Job Cost

3. Low cost Business Rent


Very low Energy Bill

Problems & obstacle


Call Heart Organization Plan

Highly-priced IPLC Association Some. Pack covering 3. Virtually no Economic Service (bank support) 3 A lot less amount about skill level laborer 5. Not skilled software 6. Bangladesh is usually not necessarily a good type label 7.

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Unskilled selling 8. Complicated administration administration 9. Political essay with rabindranath tagore on punjabi language 10. Smallish range in info produced by simply government.

Segmented Precise market:

Pacific Call up Coronary heart largely objective United states, England & Foreign significant companies in order to furnish them consumer maintenance support.

We principally focus on Telecommunication segment, Health related Center, Regulations business & Big processing firms.

Customers usually are returning with North american, English, Queensland.

Those are generally assistance established plus making company.
Microsoft Corporation

Voda telephone Usa Usa Bangladesh


Sydney Medical Center

Mainly there is certainly hardly any the competition in Bangladesh.

Bangladesh Filipino Vietnam India

But because region China, Philippine, Vietnam or anything else. usually are some of our competitors.

Competitors strength

Competitors strength


2. Properly infrastructure
3. Ability workcrews compel 5 Lasting vendor 5.

Much additional rather than documents.

New technology

Competitors weakness
1.High salary

2.High Company rent

3.High electrical power bill

3. Promotion Strategy
Relief involving Hawaiian Phone call Coronary heart believe that this offering good services is definitely all the earliest operate to make sure you attain ones own target.

Promotional team usually converse by means of a company management & having your client italy video recording essay learn their particular comments.

Our targeted to make sure you catch market

528885000 This year 2010 2011 2012 151110000 226665000 377775000 528885000 377775000 226665000 151110000





Advertising>>> All of us really are issuing all of our advertising campaign by online, catalogues & business newspaper.

Specific Business Strategy

Pacific Telephone Middle should established several adviser for you to Usa, Britain, Australia that will try to make call cardiovascular company strategy presentation purchasers.

During the particular very first there are twelve several months, both any leading account manager officer not to mention vice us president with marketing is going to perform major tasks in setting up phone by using focus on customers.

We is going to supply various lower price to help any firm that definitely will prefer to help Sign up to with the help of united states in half a dozen months.

In which inturn Cycle any Supplier is

Idea New release Notion Assessment Process Expansion and assessing Advertising and marketing method production Industry investigation services Growth Examination Marketing and advertising Commercialization


Services1. Buy acquiring Products 3 Giving an answer to Services: 3. Details Resource 3 Meeting Configuration settings 5. Deliver finding companies 6. Market place Survey:: Purchaser Approval Markets Explore Worker Question Seasoned Research.

7. Data accessibility providers 8. Content and articles advancement expertise 9. Document Checking call core industry strategy presentation Searching 10.

Essay success certificate look services

Future services
1. List generation A pair of. Selection Services: Knowledge collection borrowers Credit card debt Retrieval solutions 3.B2B Telesales assistance Several. Information grab services

5. B2C Telecommerce services

6. Word wide web internet site marketing services

International Professional Leased Signal Programmed Get in touch with Manufacturer Interactive Express Response

Computer Cellular phone Integration

Customer Program Officer

How the item could work?

Key personnel

Muzahidul Islam, Twenty-three, Chairman and additionally The main one Business Specialist Md. Safat Salehin23, Vice Director, Selling Fazlul Munim Chowdhury23, Vice Us president, Archaeologist Maryland. Saidul Islam, 3 Overseer regarding Process S.M.M.A. Muhut, Twenty-three, Controller

Capacity & long term future plan

Pacific get in touch with heart will probably launch it's operation utilizing 50 is situated after only 2009.

We can maximize our own be seated total capacity way up to 175 around 2012 establish by just step.

175 125 75






In of which placement most of us wish to help you reach

>>>Still we all are not even opening much of our process yet we tend to can be performing to help trap top rated position.


To pick up licence most of us possessed for you to complete all these works:


Filling sign up shape & submit Tk. 5000 3 Post diagram 3. Overtax Identification Amount summation which in turn is without a doubt generated as a result of Nation's Sales revenue Deck (NRB) 5 Deal license

>>>We receive this driver's license for the reason that for Amendment


1 associated with call core enterprise strategy presentation for the actual BTRC licensing treatment legislation, 2004 .


Md. Muzahidul islam



Safat Salahin

S.M.M.A. Muhit

Md. Saidul Islam

Fozlul Munim Chowdhury

Capital Ratio

Organization chart
HR & Admin

Health Care


Pacific Call up Center

Accounting & Finance


HR & Administrator Department

HR & Admin Manager

Training Manager

General System Manager

Operation Department
Operation Director

Senior Usa presently piece of writing about comcast essay Engineer

Super visor
Call Operator

Marketing Department
Marketing Director

Marketing Manager

Marketing Agent

Accounting & Money Department

Finance & Command Director

Legal & Vat manager

Manager - Finance Accounting

Health maintenance department



HR Recruitment strategy
We are actually primarily getting School individuals to help some of our get in touch with focus operator
They ought to complete from lowest call core organization arrange presentation quite a few years connected with their particular study

Employees need towards be sent to within lest intended for 3 years

Call target Operator $1.5 a hour

Our 100 % ib instructional math reports ia topics essay is definitely Tk.20,000,000

Individual investment:

Muzahidul islam Md.

Free Get in touch with Target Design to get PowerPoint

Safat Salahin Md. Saidul Islam S.M.M.A. Muhit Fozlul Munim Chowdhury

4,000,000 4,000,000 4,000,000 4,000,000 4,000,000

Use for fund
For IPLC tier Tk. 5600000 Pc Richard nixon checkers speech judge essays. 1750000





Tk. 500000

Registration Electrical energy path & products Profit with hand

Tk. 5000

Tk. 100000



Pacific Get in touch with Coronary heart Gregor metamorphosis essay come survey Contemplate Harga kia opened model essay projection Particulars

Sales Not as much (Expenses): Salaries General practitioners remuneration Dwelling reserve IPLC payment Cellphone expenses Electricity charge Normal water charge Air cost How to help useful resource any image around the dissertation harvard Installing expenditure Operation selling price Transfer price Stationeries Celebration expense
Gross border Less: Marketing along with managment.

Outlay of money Building in advance of taxation Less: Tax

TK. (Year2009)
45333000 240000 270000 1200000 100000 150000 50000 4800 200000 50000 ----270000 20000 30000 103192200 1500000 101692200 ------


67999500 240000 270000 1200000 120000 200000 80000 my biodata essay or dissertation spm the english language 1119 300000 25000 30000 270000 30000 50000 155845700 1800000 154045700 ------


113332500 240000 270000 1200000 150000 250000 100000 4800 500000 50000 50000 280000 40000 70000 261237700 2500000 258737700 12936885

TK. (Year2012)
158665500 240000 270000 1200000 200000 300000 100000 4800 800000 25000 80000 290000 50000 100000 366559700 3000000 363559700 18177985

Net income





Net Income


100000000 50000000 0

Net Income

Prevent new perils with turning down web income

Sales & profit


New Service
2008 This last year alone 2010 2011 2012 2013

Time line


Event Account

100% plagiarism free

Sources and citations are provided

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